Corporate Responsibility

Delivering for Our Stakeholders

We’ve been rooted in the community-oriented traditions of Western New York State for more than 200 years. Our organization and the people in it are invested in the prosperity of the world around us. It is both our responsibility and our pleasure as community leaders.

We believe in …

A culture of teamwork, excellence and integrity
Promoting sustainable business practices
Operating under sound and transparent corporate governance which will drive meaningful change and prosperity

Team of associates gathered in conversation.

Empowering our team, strengthening our culture, and using diversity, equity and inclusion (DEI) best practices are at the core of our organization. We are dedicated to creating an environment where everyone feels welcome, valued, respected and appreciated.

Our Associates

Team of people standing in a line - backs to camera.

Our company is dedicated to creating measurable impact – from the picturesque towns nestled within the Finger Lakes region to the vibrant neighborhoods of Buffalo and Rochester, we volunteer, donate and stay committed to our communities.

Community Impact

Four hands coming together in celebratory "high five"

We consistently manage and measure the environmental impact of our operations, and actively pursue ways to increase efficiency and improve environmentally friendly practices.

Environmental

Team of professionals sitting together listening to woman speak.

Our governance structure provides consistent internal and external oversight which regulates our corporate responsibilities, transparency and risk management.

Governance

Read our Sustainability & Corporate
Responsibility Report

Learn more about our four focus areas; Associates, Community,
Environmental Responsibility and Governance.

View Report

From Our CEO …

We do more than create value statements. We commit to them. As a community bank, our purpose goes far beyond providing financial services. Our role is to be an engine for economic growth, a trusted partner in advancing prosperity, and an advocate for those we serve and those in need.

To accomplish this, we manage and grow our bank in ways that provide us the strength to serve our customers, our communities, and our team at the highest level.

I invite you to learn more about the ways we’re investing in our communities and driving meaningful change.

Martin K. Birmingham
President & CEO