The Five Star Promise
Our Five Star Promise is the shared commitment by our company and our associates to build a culture of teamwork, excellence and integrity. We are dedicated to creating an environment where everyone feels welcome, valued, respected and appreciated.
Committed to our Associates
- Associate-led Diversity, Equity and Inclusion (DEI) Council
- Modernizing our culture and talent management practices
- Volunteer CARE (Community Action for a Responsible Environment) team program
- Annual and periodic engagement surveys that measure employee satisfaction and provide valuable feedback to leadership
- Peer-to-peer recognition platform, The Five Star Experience, to celebrate our colleagues' achievements and milestones
- A sharing of ideas, diverse perspectives and personal stories to promote an inclusive and accepting workplace
- Implementing and maintaining Human Capital Management reporting
- Regularly reviewing and updating standards for setting goals, performance evaluations, and more
- Regularly reviewing our compensation programs to ensure fair and inclusive pay practices
- Maintaining our commitment to equal employment opportunity through a robust affirmative action plan
- Executing ongoing reviews of our selection and hiring practices
- Providing a safe working environment, as well as a robust and competitive health and wellness package
Diversity, Equity & Inclusion (DEI)
We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
- We take a comprehensive and multi-layered approach to attracting, retaining and developing a workforce that is diverse in background, knowledge, skill and experience, and more
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We practice intentional, strategic hiring to supplement the organization with new skill sets and perspectives
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We leverage several channels to maintain DEI awareness, encourage productive conversations, and exchange helpful information
- We believe that Board of Director diversity is an important element in effective governance. The pool of candidates recommended to serve on our Board includes female and racially/ethnically diverse candidates
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We have adopted Board-approved compensation, anti-discrimination, anti-harassment, whistleblower and anti-retaliation policies
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We support and partner with businesses owned by minorities, people with disabilities, women, and veterans, as well as small businesses
If you are one of these businesses, we invite you to send us information regarding the products and services you offer by clicking here: customerservice@five-starbank.com.
We believe that our employees are our most important asset, and we celebrate the rich diversity of thought, talent and experiences contributed by each individual.
Our commitment to DEI includes focus on understanding, accepting, and valuing the differences between people. To further advance our DEI goals, we formed the DEI Council to foster an environment that values, welcomes, and facilitates the exchange of diversity of perspectives and life-experiences.
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