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Staying Secure Against Email Fraud

Email scams are on the rise.

As email scams become more sophisticated, it's crucial to stay informed on current trends and the signs to look out for. One increasingly popular threat is Business Email Compromise (BEC) fraud, where attackers impersonate trusted contacts to steal sensitive information or funds.

Be aware of these common tactics.

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Phishing Attacks


Fraudulent emails that trick the recipient into disclosing sensitive information through malicious links, attachments or spoofed email addresses designed to look like legitimate contacts.

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Employee Impersonation Schemes

Fraudsters pose as employees needing help desk support to reset passwords or set up multi-factor authentication on a new device. These schemes can result in compromised credentials and unauthorized access to company assets.

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 Urgent Requests


Fraudulent requests that demand immediate action, often made via email, phone or even in-person interactions. These tactics are designed to pressure individuals to act quickly without verification.


Steps to help protect your business:


1. Verify Requests:

Always confirm unusual requests by contacting the sender through a trusted source, such as a verified phone number

2. Train your employees:

Regularly educate your staff to identify and report unusual emails, calls, texts or in-person requests

3. Enable Multi-Factor Authentication (MFA):

Use multi-factor authentication within Five Star Bank Digital Banking to enhance your account security


When in doubt, contact us directly. 

We will NEVER email, text or call to ask for your login credentials or security codes. If you receive an unusual communication from someone claiming to be from Five Star Bank, do not reply and contact us directly at 877.226.5578. 

For further fraud prevention tips and resources, including videos and articles, visit our Five Star Bank Security Center.


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